About
Our beautiful new facility is the largest gym in the Cranbrook area with 12,500 sq ft, which is complete with an amazing team of certified Personal Trainers, a Nutritionist, a protein smoothie bar, a Women-Only area, complimentary Group X classes, onsite child care, a stand-up tanning booth, a spin room, weight training, multi-use change rooms with steam rooms, and towel & locker service. The Fitness Inc. family continues to grow, and we are honoured to provide our community with a fun, safe atmosphere!
Clients Testimonials
Recent Reviews
total ratings: 154
average: 4.5
Really awesome gym with all the equipment you could want or need, well organized and with lovely staff. Thanks for having me while I was in town!
I have been a Fitness Inc member singe they originally opened 23 years ago. The gym is well run and very clean. The men's locker room always smells fresh. The staff is friendly and works very hard. My wife became ill, this year, and wanted to continue to go to the gym even though it was getting difficult for her as her health failed. Trevor and his staff did everything they could to help us get her into the gym and exercise. They truly care about their clientele.
The gym itself is great, but the customer service is lacking. It's mostly staffed by teens, and when I called to ask about pricing, the female I spoke with was vague and didn’t offer any helpful details unless I asked specifically—like the fact that it was the last day for their $99-for-99-days promo. When I came in to sign up, another young staff member didn’t explain that she had already set up an account for me in the app or show me how to use it. I had to ask questions instead of her explain